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Sunday 13 May 2018 at 18:45
Quoted from Nokoro:They are quite good, but I get the sense they are getting busy again and things are slowing down. Calling works best but may be expensive from where you are.
They follow through but are not super fast at sending things out. I’m sure with Pirates coming they are pretty busy
Source: http://pinside.com/pinball/forum/topic/dialed-in-owners-and-fans-club/page/81#post-4395622